FREE TO CUSTOMIZE YOUR SITE, FREE TO MANAGE CUSTOMER CARE THE RIGHT WAY
Wildix Kite is a professional tool, integrated into Wildix corporate communication system. Its main features are total customization and ease of use.
Designed specifically for Customer Care, Kite allows access to all the features of the Wildix Unified Communications (presence status, geolocation, status messages in real time).
WHAT CAN I DO, WITH WILDIX KITE?
Our system allows the customer to chat, audio-call, video-call, share desktops and transfer files, simply by clicking on the appropriate button.
All functionalities are completely free.
PRIVACY POLICY Privacy is naturally one of the most relevant issues, which is why Wildix Kite allows each operation to be carried out anonymously, or not.
CALL MANAGEMENT The operator who receives a communication via Wildix Kite, will be able to manage it simply by answering the call from any fixed or mobile device, or by forwarding both chat and call to a colleague, or even recording the conversation (in compliance with the law).
Integrate Wildix’s Kite solution on your website! We can customize the contact page of your site effectively.
WILDIX CHAT ON YOUR SITE
As of today, customer care management is above all focusing on speed and convenience for the customer. So, we have created Chat Wildix. We can now install and customize your chat on any site or platform. In addition to the obvious advantage of fast management, this solution is in itself an added value for the configuration on the switchboard. Let’s consider what happens when a call goes unanswered.
To this day, can you set an e-mail to be sent, so that you can recover the lost contact on the site?
You can’t? We thought so. That’s why we created Chat Wildix. For you, to solve a problem, to make your job as good as possibile. With us.
